Managed IT Service
Proactive IT Management. Predictable Costs. Business Continuity.
Our Managed IT Services provide end-to-end management of your IT environment, ensuring optimal performance, security, and reliability. We take a proactive approach to monitoring, maintenance, and support—allowing your internal teams to focus on strategic growth instead of daily IT issues.
What Are Managed IT Services?
Managed IT Services involve outsourcing the responsibility for managing and maintaining your IT systems to a dedicated service provider. Through continuous monitoring, preventive maintenance, and expert support, we ensure your IT infrastructure remains secure, scalable, and aligned with business goals, leveraging solutions from Cisco, Microsoft, Fortinet, HPE, VMware, and Sophos.
Our Managed IT Service Offerings
24/7 IT Monitoring & Management
Continuous monitoring to detect and resolve issues before they impact operations.
Includes:
- Server and network monitoring
- Performance and availability tracking
- Automated alerts and incident handling
- Proactive issue resolution
- NinjaOne RMM (NinjaOne) for remote monitoring
- VMware vSphere (VMware) for server and virtual environment management
- Microsoft monitoring & reporting tools (Microsoft)
Infrastructure support is delivered using enterprise hardware and platforms from Hewlett Packard Enterprise, Huawei, and virtualization technologies from VMware.
Helpdesk & End-User Support
Reliable technical support for your workforce.
Support Channels:
- Remote support
- On-site support (as per SLA)
- Phone, email, and ticket-based support
Covers:
- Hardware and software issues
- User account and access management
- Email and collaboration tool support
NinjaOne ITSM (NinjaOne) and Microsoft 365 / Intune (Microsoft) for end-user device and application support
Network Management
Ensure stable, secure, and high-performance connectivity.
Includes:
- LAN, WAN, and Wi-Fi management
- Firewall and router configuration
- Bandwidth optimization
- Network troubleshooting
Powered by partner solutions:
- Cisco network devices & firewalls (Cisco)
- Aruba Networks (Aruba Networks) for Wi-Fi and access control
- Fortinet & SonicWall firewalls (Fortinet, SonicWall)
Server & Infrastructure Management
Maintain uptime and efficiency of critical systems.
Includes:
- Physical and virtual server management
- Patch management and system updates
- Backup and disaster recovery support
- Capacity planning and performance tuning
Powered by partner solutions:
- Hewlett Packard Enterprise servers & storage (Hewlett Packard Enterprise)
- VMware virtualization (VMware)
- Microsoft Windows Server & Azure (Microsoft)
- Acronis Cyber Protect (Acronis) for backup and recovery
Cybersecurity Management
Protect your business from evolving cyber threats.
Support Channels:
- Endpoint protection and antivirus management
- Firewall and security policy management
- Vulnerability management
- Security incident response support
Powered by partner solutions:
- Sophos endpoint protection (Sophos)
- Fortinet & Palo Alto firewalls (Fortinet, Palo Alto Networks)
- Microsoft Defender & Azure Security Center (Microsoft)
Helpdesk and remote monitoring are supported through NinjaOne (NinjaOne) and Microsoft-based IT environments.
Cloud & Hybrid IT Management
Manage cloud resources for scalability and cost efficiency.
Support Channels:
- Cloud infrastructure monitoring
- Microsoft 365 / Google Workspace management
- Cloud security and access control
- Cloud cost optimization
Powered by partner solutions:
- Microsoft 365 & Azure (Microsoft)
- VMware Cloud & hybrid solutions (VMware)
Data Backup & Disaster Recovery
Ensure business continuity during unexpected events.
Includes:
- Automated backup solutions
- Regular backup testing
- Disaster recovery planning
- Fast data restoration
Powered by partner solutions:
- Acronis Cyber Protect (Acronis)
- VMware & HPE backup integration (VMware, Hewlett Packard Enterprise)
IT Asset & License Management
Full visibility and control over IT resources.
Includes:
- Hardware and software inventory tracking
- License compliance monitoring
- Lifecycle and warranty management
- Asset utilization reporting
Powered by partner solutions:
- NinjaOne asset management (NinjaOne)
- Microsoft Intune & SCCM (Microsoft)
Managed IT Service Models
- Fully Managed IT Services
Complete outsourcing of IT operations, including strategy, support, and security.
- Co-Managed IT Services
Shared responsibility between your internal IT team and our experts.
- Remote Managed Services
Cost-effective remote monitoring and support for distributed teams.
Service Level Agreements (SLA)
- Response and resolution times
- Support availability (business hours or 24×7)
- Maintenance schedules
- Escalation and reporting processes
Industries We Serve
Why Choose Our Managed IT Services?
Pricing plans
Basic Plan
- Powerful Admin Panel
- 1 Native Android App
- Multi-Language Support
- Support via E-mail and Phone
Premium Plan
- Powerful Admin Panel
- 1 Native Android App
- Multi-Language Support
- Support via E-mail and Phone
Family Plan
- Powerful Admin Panel
- 1 Native Android App
- Multi-Language Support
- Support via E-mail and Phone
